Following is the summary of
the troubleshooting and the steps taken to resolve the RDP issue.
- Tried to RDP using admin
switch to localhost.
Error: Generic error.
- Ran tasklist and netstat -ano.
This is to check if 3389 port listening as Terminal Services listen on port
3389.
a. Start Registry Editor.
b. Locate the following subkey
in the registry, and then click Parameters:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
c. Double-click the MaxUserPort
value, type 50000 (decimal) in the Value data box,
and then click OK.
d. Locate the TcpTimedWaitDelay
value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
e. Double-click the
TcpTimedWaitDelay value, type 30 in the Value data box, and
then click OK.
f. Closed registry editor and
opened command prompt
g. executed these commands
netsh int tcp set global
chimney=disabled
netsh int tcp set global
rss=disabled
netsh int ip set global
taskoffload=disabled
netsh int tcp set global
autotuninglevel=disabled
netsh int tcp set global
congestionprovider=none
netsh int tcp set global
ecncapability=disabled
netsh int tcp set global
timestamps=disabled
i. Reboot the server.
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