If one have recently installed any antivirus on the media server will be facing this kind of issue , we had a similar issue once when we have installed McAfee on one of the media server and it was behaving the same way when ever the backup triggers it says "Netbackup Media Server currently not connected to the master Server" .
Later We had to do exclusions for all the NETBACKUP processes to make it work.
Prior to this please try pinging and check the name resolution for servers and check for all network troubleshooting I don't think it is name resolution issue but please make sure Hostname look up problems can also trigger this error. Verify the forward and reverse lookups are working properly for the master and media server.
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