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Wednesday, November 7, 2012

Netbackup Cannot Connect to ROBOTIC SOFTWARE DAEMON (42)

Try Restarting the Netbackup services , If it doesn't help please follow the below steps

First turn off the firewalls temporarily
1. delete the drives
2. delete the robot
3. delete the media server from EMM (nbemmcmd -deletehost)
4. remove the media server from Master Host properties
5. restart netbackup on master
6. retarst netbackup on media server
7. add media server to master host properties
8. add media server to EMM (nbemmcmd -addhost)
9. restart netbackup on master
10. run device config wizard
11. cross fingers and see what happens
12. if it works turn firewalls back on to see if it stops working

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