Earlier today i had a request from my client to Snapvault one of our DB Volume and backup it to tapes Via NDMP in order to send those tapes to offsite. When i was done with Snapvaulting i was about to kick start the NDMP backup but backup failed with the below error :(
NBU status: 830 , EMM status : All Compatible Drive Paths are Down Failed to get status code information (830).
As a part of troubleshooting i have checked the policy later i found i have selected the wrong media server which was not configured to this particular filer :) The backup kick started once after changing the media server :)
1. Check the Server Policy.
2. Policy -> Policy name -> Policy Properties.
If still doesn't help try the below steps :-
1. Check Policy Storage Media server available or not.
2. Login the client Server.
3. Restart the netback up service.