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Thursday, July 4, 2013

Netbackup Error 830 All Compatible Drive Paths are Down

Earlier today i had a request from my client to Snapvault one of our DB Volume and backup it to tapes Via NDMP in order to send those tapes to offsite. When i was done with Snapvaulting i was about to kick start the NDMP backup but backup failed with the below error :(
 Error 
NBU status: 830 , EMM status : All Compatible Drive Paths are Down Failed to get status code information (830).
Solution
As a part of troubleshooting i have checked the policy later i found i have selected the wrong media server which was not configured to this particular filer :) The backup kick started once after changing the media server :)

1.    Check the Server Policy.
2.    Policy -> Policy name -> Policy Properties.

If still doesn't help try the below steps :- 
     1.    Check Policy Storage Media server available or not.
     2.    Login the client Server.
3.    Restart the netback up service.

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