Tech-eye-Tech

Wednesday, June 26, 2013

Netapp DSM error " "Internal Error: Access is Denied" during installation on Windows 2008 R2

Today i have faced this error while installing my DSM on one of my windows 2008 R2 server i was scratching my head to find out the reason as the same user account worked well with SNAP DRIVE installation on the same server but DSM failing with Acces Denied Error , Later after checking with netapp i found out this was a bug and has to follow work around to fix this

Work Around

There are two workarounds for this issue:

1) Run the installation from an elevated command prompt. This is done by clicking

Start, then right-clicking on Command Prompt and selecting "Run as Administrator."

Once presented with a command prompt, you may execute the installation package

by navigating to the directory containing the package and entering it on the

command line.

C:\desktop> msiexec /a <netapp Mpio Pkg>

/a --> to run the installation as Administrator

2) Disable User Access Control. Administrators can do this by going into the

Control Panel, selecting User Accounts, then "Turn User Account Control on or off".

In the next dialog, uncheck the box stating "Use User Access Control (UAC) to help

protect your computer" then click OK.

Please Note :- Modifying the second option requires a reboot
And Of course you must reboot once done with you installation for your NETAPP MPIO to detect your LUNS.

Netapp Reference link :- http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=312358

Monday, June 24, 2013

Not able to Access Netapp Filer Via SSH PUTTY

If you have issue accessing Netapp filers using SSH Putty. When you try to log into the filer with a Putty session would get an access denied or the Putty session will close. Later i came to know that OnCommand System Manager setting that was caching my password. Once i clear the cache and un select the box “Enable Password Caching “ then I am able to access filer through my SSH.

1. Open OnCommand System Manager in browser and login to filer

2. In the top left corner you will have option called “TOOLS” select it.

3. Now click on Clear Existing Passwords and save it.

Now you will be able to access the filer.

Friday, June 14, 2013

Netbackup Unable to login, Status 525 Cannot connect to the NB-Java authentication

If you see the error above stating VNETD failed, but you are able to see the VNETD service running on your master server wondering what went wrong ??

It means your VNETD service got freezed now you need to restart the VNETD service then only you will be able to access your java console.

Wednesday, June 12, 2013

What Is the option called Minra in Netapp

MINRA is nothing but you can control your "prefetch" wen you enable this option the filer performs minimal file read-ahead on the volume. By default, this option is off which means your filer always performs prefetch if any data updated. If you enable this option it may degrade your filer performance as "prefetch" will be off causing the data not available readily in the CACHE.

Netbackup Oracle DB backup failing with error 6

Error 6 is a generic DB backup error which cause the DB jobs to fail. To further troubleshoot this we have to first look in to the RMAN log and see what its saying , I mean find out the error. If your RMAN log showing the same as below and your Oracle version is V10203. Then follow the troubleshooting steps below to fix this.

RMAN Log:-

Script /opt/rman_script/DBold_oracle_full.sh

==== started on Tue May 28 14:59:30 SGT 2013 ====

RMAN: /OraBase/V10203/bin/rman

ORACLE_SID: DBold

ORACLE_USER: oracle

ORACLE_HOME: /OraBase/V10203

NB_ORA_FULL: 1

NB_ORA_INCR: 0

NB_ORA_CINC: 0

NB_ORA_SERV: DBMSTR

NB_ORA_POLICY: DBold_oracle_daily

Full backup requested

Sun Microsystems Inc. SunOS 5.10 Generic January 2005

You have new mail.

RMAN> 2> 3> 4> 5> 6> 7> 8> 9> 10> 11> 12> 13> 14> 15> 16> 17> 18> 19> 20> 21> 22> 23> 24> 25> 26> 27> 28> 29> 30> 31> 32> 33> RMAN> ed.

connected to target database: DBold (DBID=990954548)

connected to recovery catalog database

RMAN> 2> 3> 4> 5> 6> 7> 8> 9> 10> 11> 12> 13> 14> 15> 16> 17> 18> 19> 20> 21> 22> 23> 24> 25> 26> 27> 28> 29> 30> 31> 32> 33>

allocated channel: ch00

channel ch00: sid=136 devtype=SBT_TAPE

channel ch00: VERITAS NetBackup for Oracle - Release 6.0 (2007070504)

sent command to channel: ch00

Starting backup at 28-MAY-13

released channel: ch00

RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03002: failure of backup command at 05/28/2013 14:59:36

RMAN-03014: implicit resync of recovery catalog failed

RMAN-06004: ORACLE error from recovery catalog database: RMAN-20035: invalid high recid

RMAN>

Recovery Manager complete.

Script /opt/rman_script/DBold_oracle_full.sh

==== ended in error on Tue May 28 14:59:36 SGT 2013 ====

Steps to Troubleshoot:-

1. Backup the existing user using Oracle exp.

exp userid=Dbusr/Dbusr file=DBOld_catalog.dmp

2. Backup the dump file using NetBackup, set to permanent retention.

3. Disable login for the original user.

sqlplus ‘/ as sysdba’

alter user DBusr account disable;

4. Create a new user on the database, eg rmanuser

To create a New User :-

1. Set up an Oracle database (with the user datafiles and listener).

2. Create a tablespace for the RMAN catalog (modify the path and instance name of the

RMAN catalog database where required):

SQL> create tablespace RMAN_TAB datafile

'D:\Oracle\Oradata\RCATP\TAB01\RMAN_TAB01.dbf' size 300m;

Tablespace created.

SQL>

3. Create the RMAN user as a schema owner for the RMAN tablespace.

SQL> create user rmanuser identified by rmanuser default

tablespace RMAN_TAB temporary tablespace TEMP;

User created.

SQL>

4. Grant unlimited quota to the RMAN user on the RMAN tablespace.

SQL> alter user rmanuser quota unlimited on RMAN_TAB;

User altered.

SQL>

5. Grant the recovery_catalog_owner permission.

SQL> grant recovery_catalog_owner to rmanuser;

Grant succeeded.

SQL>

6. Create the RMAN objects and schema.

D:\Oracle\Product\11.2.0\BIN>rman catalog rmanuser/rmanuser@rcatp

Recovery Manager: Release 11.2.0.1.0 - Production on Thu Jan 27

17:05:14 2011

rights reserved.

connected to recovery catalog database

RMAN> create catalog;

recovery catalog created

RMAN>

5. Register the target database to the catalog.

On DBOld database server:

su - oracle

DBOld

rman target / catalog DBNWusr/DBNWusr@(rman catalog instance)

To register a database

Connect into RMAN.

D:\Oracle\Product\11.2.0\BIN>rman target / catalog

rmanuser/rmanuser@rcatp

Recovery Manager: Release 11.2.0.1.0 - Production on Thu Jan 27

17:10:17 2011

rights reserved.

connected to target database: ORADB1P (DBID=2937678513)

connected to recovery catalog database

RMAN>

2. Register the target database with the catalog.

RMAN> register database;

database registered in recovery catalog

starting full resync of recovery catalog

full resync complete

RMAN>

3. You can also list out the RMAN parameters.

RMAN> show all;

RMAN configuration parameters for database with db_unique_name

ORADB1P are:

CONFIGURE RETENTION POLICY TO REDUNDANCY 1; # default

CONFIGURE BACKUP OPTIMIZATION OFF; # default

CONFIGURE DEFAULT DEVICE TYPE TO DISK; # default

CONFIGURE CONTROLFILE AUTOBACKUP OFF; # default

CONFIGURE CONTROLFILE AUTOBACKUP FORMAT FOR DEVICE TYPE DISK TO

'%F'; # default

CONFIGURE DEVICE TYPE DISK PARALLELISM 1 BACKUP TYPE TO

BACKUPSET; # default

CONFIGURE DATAFILE BACKUP COPIES FOR DEVICE TYPE DISK TO 1; #

default

CONFIGURE ARCHIVELOG BACKUP COPIES FOR DEVICE TYPE DISK TO 1; #

default

CONFIGURE MAXSETSIZE TO UNLIMITED; # default

CONFIGURE ENCRYPTION FOR DATABASE OFF; # default

CONFIGURE ENCRYPTION ALGORITHM 'AES128'; # default

CONFIGURE COMPRESSION ALGORITHM 'BASIC' AS OF RELEASE 'DEFAULT'

OPTIMIZE FOR LOAD TRUE ; # default

CONFIGURE ARCHIVELOG DELETION POLICY TO NONE; # default

CONFIGURE SNAPSHOT CONTROLFILE NAME TO

D:\ORACLE\PRODUCT\11.2.0\DATABASE\SNCFORADB1P.ORA'; # default

RMAN>

6. Update all RMAN backup scripts to use the new username and password.

7. Retry backup in NetBackup.

Wednesday, May 15, 2013

Netbackup Important services and their port numbers

As a part of Initial troubleshooting in Netbackup Please check the following services.

1. Open the services file with a text editor (ex. Notepad):

%system_root%\system32\drivers\etc\services

In UNIX check under /etc/services

2. Verify that the following entries are listed in the services file:

bpcd 13782/tcp

bprd 13720/tcp

vopied 13783/tcp

vnetd 13724/tcp

bpdbm 13721/tcp

vmd 13701/tcp
acsd 13702/tcp

tl8cd 13705/tcp

odld 13706/tcp

ts8d 13709/tcp

tldcd 13711/tcp

tl4d 13713/tcp

tsdd 13714/tcp

tshd 13715/tcp

tlmd 13716/tcp

tlhcd 13717/tcp

lmfcd 13718/tcp

bpjobd 13723/tcp

rsmd 13719/tcp

nbdbd 13784/tcp

visd 9284/tcp